Client Forms
First-time Client Health History form
Client Feedback form
Physician's Permission form
Physician's Referral form
Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
Advance Deposit: All advance deposit amount made for future appointment scheduling will be honored only if the client eventually makes and keeps their appointment. Failure on the part of a client to follow up with scheduling and keeping their appointment after making a deposit amount, will result in a store credit.
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “No-Show.” They will be charged for their missed appointment.
Late Arrivals
We recommend that you arrive 10 - 15 minutes before your scheduled appointment to allow time for filling out paperwork and preparing yourself for treatment.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
We look forward to serving you!
Careers
At Nurturing Hanz Therapeutic Massage & Spa, we’re passionate about helping our clients feel their best—and we’re looking for dedicated professionals to join us in that mission! We are currently seeking skilled Massage Therapists, licensed Estheticians, and friendly, organized Receptionists to be part of our growing team. If you’re passionate about wellness, thrive in a supportive and calming environment, and are committed to delivering exceptional client care, we’d love to hear from you. Discover a rewarding career where your talents are valued, and your growth is nurtured. Apply today and become part of the Nurturing Hanz family!